Hotels and Restaurants – Contact Us

File a Complaint

A general complaint or a foodborne illness report concerning a public food service or lodging establishment, elevator, elevator company or certified elevator inspector may be filed directly via DBPR Online Services.

Printable complaint forms are available on our Forms page.

E-mail Us

Please use our convenient contact form to submit any comments and/or questions you may have. In order to better serve you, please include as much information as possible about the nature of your request.

To contact the division directly, e-mail us at dhr.Info@myfloridalicense.com.

To send information or questions directly to the Bureau of Elevator Safety, e-mail us at dhr.elevators@myfloridalicense.com.

To send questions regarding your restaurant plan review directly to the Plan Review Office, e-mail us at dhr.planreview@myfloridalicense.com. Many of your questions may be addressed in the Restaurant Plan Review FAQs. Please read the Restaurant Plan Review FAQs before sending us an e-mail.

To send questions or comments regarding the division’s administrative rules, e-mail us at dhr.rules@myfloridalicense.com.

Telephone

All Division offices: 850.487.1395

Our Customer Contact Center is open to serve you between 8:00 a.m. and 5:00 p.m. Monday – Friday.

Fax Number: 850.921.8267

Pease notify us in advance if you are sending a fax to ensure we are aware of the incoming documents.

District Office Addresses

Hotels and Restaurants Advisory Council

Elevator Safety Technical Advisory Council

Employment Information