File a Complaint

A general complaint or a foodborne illness report concerning a public food service or lodging establishment, elevator, elevator company or certified elevator inspector may be filed directly via DBPR Online Services.

Printable complaint forms are available on our Forms page.

E-mail Us

Please use our convenient contact form to submit any comments and/or questions you may have. In order to better serve you, please include as much information as possible about the nature of your request.

To contact the division directly, e-mail us at

To send information or questions directly to the Bureau of Elevator Safety, e-mail us at

To send questions regarding your restaurant plan review directly to the Plan Review Office, e-mail us at Many of your questions may be addressed in the Restaurant Plan Review FAQs. Please read the Restaurant Plan Review FAQs before sending us an e-mail.

To send questions or comments regarding the division’s administrative rules, e-mail us at


All Division offices: 850.487.1395

Our Customer Contact Center is open to serve you between 8:00 a.m. and 5:00 p.m. Monday – Friday.

Fax Number: 850.921.8267

Pease notify us in advance if you are sending a fax to ensure we are aware of the incoming documents.

District Office Addresses

Hotels and Restaurants Advisory Council

Elevator Safety Technical Advisory Council

Employment Information

Need Help?

All requests for public records, complaints, forms, and applications for licenses can be obtained by contacting the Customer Contact Center.

Steven von Bodungen, Director

Division of Hotels and Restaurants
2601 Blair Stone Road
Tallahassee, FL 32399-1011

Telephone: 850.487.1395