The Division of Florida Condominiums, Timeshares and Mobile Homes is charged with providing oversight of the Florida residential communities we regulate through education, complaint resolution, mediation and alternative dispute resolution, and developer disclosure.
Do you have a complaint to file with the Florida Division of Condominiums, Timeshares and Mobile Homes?
For a checklist of items needed to file a complaint for a unit owner controlled association and the complaint form, please select the type of complaint you wish to file from the list below. The complaint form should be accompanied by documentation that supports your allegation(s).
To file a complaint online, Click Here
Please note that the Division of Condominiums, Timeshares and Mobile Homes does not have jurisdiction regarding Chapter 720 Homeowners’ Association complaints.
To file a complaint against a Community Association Manager and Firm, Click Here
Please review the topic of your complaint below and submit the documents needed with your Condominium Complaint Form.
Access to Inspect Records
Elections
- Altered or edited candidate-information sheets
- Ballot does not list candidates alphabetically by surname
- Ballot included a candidate who is ineligible
- Ballots not counted by impartial committee
- Ballots not uniform. Ballots identify voter. Ballot contained space for write-in candidate
- Candidate Information Sheet
- Distributing candidate information sheets consisting of more than one page
- Counting ineligible ballots
- Failure to count properly cast ballots
- Failure to notice meeting to verify outer envelope information
- Failure to provide candidate with a receipt for written notice of candidacy
- Failure to Provide Candidate with information sheets
- Failure to provide space for name, unit number, or signature on outer envelope
- Failure to provide, or timely provide, first notice of election
- Failure to provide, or timely provide, second notice of election or omitting ballots, envelopes, or candidate information sheets
- Failure to timely hold a runoff election
- Failure to use ballots or voting machines
- Improper nomination procedures in election
- Inner envelopes not placed in separate receptacle before being opened
- Not counting ballots in the presence of unit owners
- Outer envelopes not checked against list of eligible voters
- Outer envelopes not opened in presence of unit owners
- Outer envelopes opened prior to election meeting
- Second notice did not include comments about candidates
- Voters allowed to rescind or change ballots
Financial Issues
Assessing
- Assess insufficient to meet expenses
- Collecting Less Frequently Than Quarterly
- Excusing Unit Owner From Assessments
- Failure to charge Interest
- Proportionate Share
Budgets
- Assessments for Each Unit Type
- Beginning and Ending Dates
- Failure to timely or deliver proposed budget
- Improper Reserve Calculation
- No Budget
- No Schedule of Limited Common Elements
- Reserve Schedule
- Separate Budget for Each Condo
Commingle
Estoppel Certificate
- Estoppel Certificate-incorrect charge
- Estoppel Certificate-missing components
- Estoppel Certificate-timely provide
Fees
Financial Reporting
- Disclose full funding-manner of estimates
- Statement-disclose method of allocating income and expenses
- Statement-timely prepare or provide
- Statement Missing components
Fines
Misuse of Funds
Reserves
- Reserve-fully fund
- Reserves-proper method to waive or reduce
- Reserves-use for other purposes without a vote
Structural Integrity Reserve Study
- Allegation of failure to complete a structural integrity reserve study
- Allegation of failure to have the structural integrity reserve study completed by a qualified person
Other
Click here to file a complaint using our online services.
Quick Links
Need Help?
All requests for publications, documents, forms, applications for licenses, permits and other similar certifications can be obtained by contacting the Customer Contact Center.
Division of Florida Condominiums,
Timeshares, and Mobile Homes
2601 Blair Stone Road
Tallahassee, FL 32399-0791
Telephone: 850.488.1122
Facsimile: 850.921.5446