Office of the Condominium Ombudsman
The Office of the Condominium Ombudsman serves as a neutral resource to help Florida’s condominium unit owners, boards, and associations understand their rights and responsibilities under Florida law. The Ombudsman promotes education, communication, and fair practices within condominium communities through professional, courteous, and impartial service.
Unit owners and board members may schedule an online appointment with the Condominium Ombudsman’s Office to discuss condominium-related concerns or request assistance.
Click the Make an Appointment link below to schedule a virtual meeting with the Ombudsman’s Office. After scheduling, the Division will send meeting details to the email address you provide.
Please note: The Department uses Microsoft Teams for virtual meetings.
The Ombudsman’s Office also hosts office hours in various locations across the state to provide convenient, in-person access to services and information.
Constituents can view upcoming mobile office dates and locations by visiting the Event Calendar
Contact Information
Email: ombudsman@myfloridalicense.com
Address:
Office of the Condominium Ombudsman
1400 W. Commercial Boulevard, Suite 185-J
Ft. Lauderdale, FL 33309-3791
Phone: 954-202-3234
Fax: 954-202-3237
Spanish Inquiries: 954-202-3235
The Ombudsman may appoint an election monitor when petitioned by at least 15% of a condominium association’s total voting interests, or six unit owners, whichever is greater.
Election monitors attend annual meetings and oversee the election of directors to ensure compliance with Florida law. All costs of the election monitoring process are paid by the association.
To request the appointment of an election monitor, click Petition for Appointment of Election Monitor.
The Ombudsman:
- Acts as a liaison between unit owners, boards, managers, and the Division of Condominiums, Timeshares, and Mobile Homes.
- Promotes understanding of condominium rights and responsibilities through education and outreach.
- Monitors condominium election procedures and may recommend enforcement action for election misconduct.
- Provides recommendations to improve laws, rules, and procedures governing condominiums.
- Facilitates voluntary meetings and communication to help resolve disputes before formal legal or administrative action is taken.
For more information about the Condominium Ombudsman, see Section 718.5012(10), Florida Statutes.
Petition for Appointment of Election Monitor – DBPR Form CO 6000-9
Complaint Forms and Filing Instructions:
English Version
Spanish Version
Association Forms:
Request to Access Association Records
- The Condominium Act – Chapter 718, Florida Statutes
- Chapters 61B-15 through 25, 45 and 50, Florida Administrative Code – (Downloadable PDF file) You will need to Download Adobe Reader to view the PDF file.
Quick Links
Need Help?
All requests for publications, documents, forms, applications for licenses, permits and other similar certifications can be obtained by contacting the Customer Contact Center.
Division of Florida Condominiums,
Timeshares, and Mobile Homes
2601 Blair Stone Road
Tallahassee, FL 32399-0791
Telephone: 850.488.1122
